FASHION FOR THE FEARLESS

When will my order ship?

Order today and receive your items within 4-7 business days. We offer fast and reliable shipping to ensure you get your products promptly. Rest assured, your order will be processed swiftly and delivered straight to your doorstep. If you have any questions or concerns about shipping, please feel free to contact our customer support team at support@shopblackluna.store

How does Returns work?

To initiate a return, please follow these steps:
- Contact our customer service team at support@shopblackluna.store within 30 days of receiving your item to request a return authorization.
- Once your return request is approved, securely package your item(s) and include the original packing slip or order confirmation email.
- Ship your return package to the address provided by our customer service team. Please note that return shipping costs are the responsibility of the customer.
- Once we receive your returned item(s) and verify that they meet our return eligibility criteria, we will process your refund. Refunds will be issued to the original payment method used for the purchase.

What are our Economics?

At Black Luna, we are committed to sustainable practices that prioritize the health of our planet and the well-being of future generations. Our eco-friendly economics encompass a holistic approach to minimizing environmental impact while promoting ethical production and consumption. Here's how we're making a difference:

  1. Sustainable Sourcing: We carefully select materials that minimize environmental impact. From organic cotton to recycled polyester, our fabrics are chosen with sustainability in mind, ensuring that each piece reflects our commitment to eco-consciousness.
  2. Ethical Manufacturing: We partner with manufacturers who share our values of fair labor practices and ethical treatment of workers. By prioritizing transparency and accountability throughout our supply chain, we strive to create a positive impact on both people and the planet.
  3. Reduced Waste: We actively work to minimize waste at every stage of production. From utilizing innovative cutting techniques to repurposing fabric scraps, we strive to minimize our environmental footprint and contribute to a circular economy.
  4. Low-impact Packaging: We believe in packaging that's as gentle on the planet as it is on your clothes. Our packaging materials are chosen for their minimal environmental impact, and we're constantly exploring new ways to reduce waste and promote recycling.
  5. Carbon Neutrality: We're committed to offsetting our carbon emissions through initiatives such as tree planting and renewable energy projects. By investing in carbon offset programs, we're taking proactive steps to mitigate our environmental impact and contribute to a more sustainable future.
  6. Community Engagement: We believe in the power of community to drive positive change. That's why we're actively involved in initiatives that support environmental conservation, promote sustainable living, and empower individuals to make eco-conscious choices.
  7. Transparency and Accountability: We believe in transparency every step of the way. From our sourcing practices to our manufacturing processes, we're committed to sharing information openly and honestly with our customers, empowering them to make informed decisions.

Join us in our journey towards a more sustainable future. Together, we can make a difference—one garment at a time.

Thank you for choosing Black Luna and for supporting our commitment to sustainability.

Care Instructions

At Black Luna, we want your garments to last and look their best for as long as possible. That's why we've provided comprehensive care instructions to help you maintain the quality and longevity of your clothing. Whether you're washing, drying, or storing your garments, following these simple guidelines will ensure that they stay in top condition:

1. Washing Instructions:

  • Carefully review the washing instructions provided within the product description on our website before laundering your garment.
  • Follow any specific temperature recommendations, detergent suggestions, and special care instructions to preserve the fabric and colors.
  • For best results, we recommend washing your garments inside out and using a gentle cycle whenever possible.
  • Avoid using bleach or harsh chemicals that may damage the fabric or cause colors to fade.

2. Drying Instructions:

  • Check the drying instructions provided with your garment to determine the best method for drying.
  • Air drying is often the gentlest option and helps to preserve the shape and integrity of the fabric.
  • If using a dryer, follow any temperature guidelines and avoid over-drying to prevent shrinkage and damage to delicate fabrics.
  • Remove your garments promptly from the dryer to minimize wrinkles and maintain their appearance.

Thank you for choosing Black Luna